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FAQs
Have a question ? We are here to help.
What is the estimated delivery time?
Please allow 7 to 10 business days for your order to arrive.
We make our best effort to ensure that each item in your order is shipped out within 3 working days of the order date. However, in some cases it may take up to 5 or more working days during festivals, sales or when there are other mitigating circumstances.
What is In case of the item is damaged ?
If your order arrives visibly damaged, please contact VIEJOY Customer Service immediately. You can reach out to us at support@viejoy.in with your order ID and images of the product.
Are there any hidden charges when I make a payment?
NO, there are no hidden charges. All listed prices are inclusive of all taxes. We provide free shipping on all orders.
How do I make my payments at www.viejoy.in?
You have multiple payment options:
- All credit and debit cards
- UPI
- All wallets, such as PayTM, Amazon, Airtel, PhonePe, Freecharge, Mobikwik & Jio.
- Net-banking via all leading banks
- Paypal
- Credit Card EMI options (3, 6, 9, 12 months)